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Posted by Support Team on 7/17/2017

RLS2000 would like to congratulate Kerri O'Connor, our employee of the month for June 2017. After consolidating our inside/field sales goals last month, the first to ask of anyone and their increased responsibilities was Kerri.  Providing direct customer support to those who were about to learn more or had questions about our products related to each seminar was a key part of this new process.


"Kerri not only took most of this upon herself, but she excelled above our expectations during a completely new venture that involved much more time and effort," says General Manager Tom Borish. "Without Kerri's leadership, dedication, and knowledge, we wouldn't have been as successful during the month of June."


Join us in congratulating Kerri O'Connor, our June 2017 employee of the month!


 





Posted by Support Team on 6/5/2017

RLS2000 would like to congratulate Jacqueline Gallagher, our employee of the month for May 2017. One of the projects rolled out last month included training employees at Elm Street Technology on how to fulfill our product line.  Jacqueline was the key to providing these employees setting up our customers for a successful experience. 


"Jacqueline's leadership and dedication to the product training was one of the most important factors of why our customers can expect such a great experience right out of the gate ," says General Manager Tom Borish. 


Join us in congratulating Jacqueline Gallagher, our May 2017 employee of the month!


 





Posted by Support Team on 5/3/2017

 

RLS2000 would like to congratulate Dylan Handy, our employee of the month for April 2017. As one of our National Sales Representatives, Dylan has helped guide our customers to success with 35 products sold for the month.  By also taking into account products sold since January 1, Dylan has been directly responsible for or assisted on 187 products.  While also speaking on behalf of Elm Street Technology during our monthly webinar sessions, Dylan has provided our customers with more knowledge to help them in the field.


"All of our customers know Dylan has been one of the voices they trust when it comes to providing helpful insight and support on all of their real estate needs.  In this age of new technology and social media, Dylan is the expert in the field ," says General Manager Tom Borish. 


Join us in congratulating Dylan Handy, our April 2017 employee of the month!


 





Posted by Support Team on 4/10/2017

 RLS2000 would like to congratulate Amanda Case, our employee of the month for March 2017. As our Billing Manager, Amanda took on many projects during the month which provided our customers with important updates to their accounts to continue the smooth transition within our new billing system.  Our customers know that they can always pick up a phone and talk to Amanda about any of their billing questions or concerns.  Moreover, she's provided the type of support which has put many of our customer questions at ease during this important transition.


"Amanda stepped up during this month after seeing several key initiatives that needed to take place.  Her continued support for our customers never goes unnoticed," says General Manager Tom Borish. 


Amanda, thank you for all that you do. Join us in congratulating Amanda, our March 2017 employee of the month!





 



 RLS2000 would like to congratulate Melinda Collins, our employee of the month for February 2017. Melinda is one of our recent hires after coming on board as our Web Producer in November.  One of the primary duties that Melinda is responsible for is producing products for our Social Pro Gold customers.  The month of February saw Melinda produce nearly 80 high-quality products while keeping the standards that our customers expect in regards to turn-around dates and support during the design process.


The month of February also saw Melinda assist in the beginning stages of our new product designs, which will be available later this quarter.


"Melinda's work ethic and desire to hold all of our products to a high standard after just a few months in the position is something we rarely see in this industry," says General Manager Tom Borish. 


Melinda, thank you for all that you do. Join us in congratulating Melinda, our February 2017 employee of the month!



 

RLS2000 would like to congratulate Jacqueline Gallagher, our employee of the month for January 2017. RLS2000 has been growing rapidly over the last several months, and Jacqueline has taken on a leadership role in the company during this time. She meets her responsibilities in her Marketing and Design roles while also working to establish new systems and better communications among departments as the company expands. She also continues to work hard for our clients to ensure they're happy with their products.


Over the month of January, Jacqueline's contributions stood out as she stepped up to offer coverage for key staff members and took initiative to assist in developing new processes in growing areas of the company.


"Jacqueline stepped up in a time of great need during January and showed outstanding leadership skills which helped push our initiatives forward for our clients," says General Manager Tom Borish. 


Jacqueline, thank you for all that you do. Join us in congratulating Jacqueline, our January 2017 employee of the month!



 
 


RLS2000 would like to congratulate Kerri O'Connor, our Employee of the Month for December 2016. Kerri joined the RLS2000 team less than a year ago and had made a big impact as our Inside Sales Manager. Kerri has taken on many responsibilities in this new position, and her energy and willingness to meet any challenge make her an invaluable member of our team.


Kerri manages inside sales and incoming sales leads, along with onboarding new clients, coordinating operations for our field agents, and spearheading many social media and marketing efforts. Kerri's friendly and helpful demeanor makes new RLS2000 customers feel welcome right from the start. We're thrilled to have one of the newest members of our RLS2000 team shine in all that she does and we are delighted to acknowledge all of her hard work. Over the month of December in particular, Kerri showed flexibility in meeting staffing challenges and worked harder than ever at each new task placed in front of her.


“I'm continually amazed at everything Kerri does," says General Manager Tom Borish. “Kerri is willing to tackle any project, and I'm always impressed at her willingness to take on responsibility. I look forward to watching her grow here at RLS2000."


Join us in congratulating Kerri O'Connor, our December 2016 Employee of the Month. Kerri, thank you for all that you do for the RLS2000 team and our clients.



Dear Valued RLS2000 Customer,

We announced in October that we were acquired by Elm Street Technology. As part of this acquisition, we have implemented a new and improved billing system to better serve you. You are now being billed by Elm Street Technology instead of RLS2000. Here's what you need to know:


  1. Your RLS2000 bill now comes from Elm Street Technology. You will see your bill come from "@elmstreettechnology.com".
  2. You can now view, print, and download your invoices online.
  3. We have exactly the same customer and billing support as you've known for the last 15+ years. Nothing about our customer support has changed.
  4. If you have any questions or concerns about your billing, please feel free to pick up the phone and call Amanda in our Billing Department at 508-885-2040 x 101.


We've been working hard over the last few months growing our company and building improvements for you, our customers. We're very excited about this improvement and more to come. Keep your eyes peeled for more updates and announcements in 2017, and thank you for your business.




RLS2000 would like to congratulate our Employee of the Month for the month of November, 2016, Robin Breeds. Robin leads our Support department and plays a large role in the day-to-day operations at RLS2000. Robin knows our company and our customers inside and out and her insights make her an invaluable member of our team.

Robin is the main point of contact for most of our customers and represents the company as a whole on a daily basis. RLS2000 customers and employees alike hold Robin in high regard and we are happy to acknowledge all of her hard work. Over the month of November, especially, Robin extended a helping hand to not only ensure the highest possible customer satisfaction but also to support her co-workers.

“Robin is a true cornerstone here at RLS2000, our team as well as our customer base lean on her heavily for guidance and support. Her years of experience and in-depth knowledge of our products allow her to provide outstanding customer service,” says General Manager Tom Borish. “Robin is a true team player, always offering a helpful hand to her coworkers while still keeping up with her own work load."

Please offer your congratulations to Robin Breeds, our November 2016 Employee of the Month. This recognition is well deserved, thank you for all that you do for the RLS2000 team and our clients.



 


Please welcome our newest employee, Melinda Collins.

We are proud to announce Melinda as the newest member of RLS2000’s Design Team in the role of Web Producer. Melinda’s background makes her a perfect fit for our company and she has already made a great addition to our organization in the short time she’s been with us.

Melinda is from Hopkinton, Massachusetts. Having attended Framingham State University, Melinda holds a degree in Studio Art, with a concentration in Graphic Design.

Melinda’s specialties include web design/development and graphic design. Melinda enjoys spending time with her friends and family. Her hobbies include yoga, traveling, and photography.

Welcome to the team, Melinda! 



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